Polycom SoundPoint 550 How to configure??

  • Hello


    We have bought a Starface Appliace Standard edition and we have connected it to our LAN.


    We have also connected 4 Polycom 550 phones.


    The phones got their Ip address from DHCP server and we can access their webinterface without problem.


    We can access also the Starface WeB Interface but when we ask in Configuration to find phones it does not find anyone!


    How shall we proceed to make Starface aware of the phones and register them?


    Thanks in advance

  • Please try to configure the phones manually, some screenshots can be found in our wiki.


    Important is the field "address" where you need to set your telephone name (and not the IP like the name suggests)

    Gruß / Regards
    Philipp

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