Hi,
when I try to setup my voicemail with a SNOM360 by typing *90 I get "Address incomplete".
I guess this is easy to solve, right?
Thanks,
Frank.
Hi,
when I try to setup my voicemail with a SNOM360 by typing *90 I get "Address incomplete".
I guess this is easy to solve, right?
Thanks,
Frank.
Hi Frank,
could you please take a look into the STARFACE administration and check in the voicemail menu the ID of the voicemail that is assigned to you?
This should be something like *94711. By typing the ID exactly like it is shown in this menu with your phone, you should be able to access it.
I think this is it? See attachment.
Frank.
HI,
yep, that looks right.
Can you please try to dial just *9 and see what happens then?
Could also please tell us the STARFACE-Version you are running?
Hi Torsten,
same thing: Address incomplete.
Starface Version: 4.0
Alright,
here seems to be something wrong with your STARFACE installation. Please run an update to the latest Version (4.0.1.14) and try again. After the update everything should work as expected.
I have the latest built installed, already.
After talking on the phone we found out that in the Snom-Identity was a dial plan setup that changed the *9 to a 2 which caused the *90 to dial 20.
Once the dial plan was empty (default) it worked.
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