Features:

  • The Release Notes for the UCC Client for Windows are available at https://knowledge.starface.de/x/F4Bq.
  • Main Features of this Version
    • iQueue: Priority-based Routing
    • iQueue: Skill-based Routing
    • UCC Clients for Windows and Mac: Chat History
    • UCC Client for Windows: It is now possible to configure an automatic away-status based on inactivity, screen lock and screen saver

  • Please take note of the following advice before installing the update:
    • Please note that the update will download approximately 1.2 GB of data.
    • If you are updating a STARFACE Pro v2 appliance, please note that update requires 2.5 GB of available storage.
    • We recommend that you archive the call data records with the module "STARFACE Archivierung", and that you ensure that fully-qualified telephone numbers are used in all modules.
    • If the STARFACE UCC Client for Windows is to be installed via the MSI package, the .NET Framework 4.5 must be installed first.
    • Should you be updating from a STARFACE version older than 5.5, the STARFACE needs to be updated to 5.5 or 5.8 before updating to STARFACE 6.3

      • The following telephones have been declared "End of Life" by the manufacturers, and are thus also no longer supported and maintained by STARFACE:
      • Alcatel IP 200
      • Alcatel IP 600
      • Alcatel IP 800
      • Snom 300
      • Snom 320
      • Snom 360
      • Snom 370
      • Snom 820
      • Snom 821
      • Snom 870
      • Snom Vision
      • Tiptel IP28XS
      • Tiptel IP280
      • Tiptel IP282
      • Tiptel IP284
      • Tiptel IP286
      • Tiptel T3110
      • Tiptel T3120
      • Tiptel T3130
      • Yealink T20
      • Yealink T22
      • Yealink T26
      • Yealink T28
      • Yealink T32
      • Yealink T38


  • New Features
    • It is now possible to copy existing line configuration profiles
    • iQueue: Priority-based Routing
    • iQueue: Skill-based Routing
    • STARFACE Connect: The list of valid mobile phone numbers is now periodically refreshed, so that the routing rules for mobile phone numbers are applied correctly
    • The status of SIP lines is now monitored by the PBX and the PBX will now periodically attempt to re-register unregistered lines
    • UCI: A method for requesting the Avatar Hash for a Jabber-ID/Login-ID has been added
    • Telephones: The Snom D305 is now supported
    • Telephones: The Snom D315 is now supported
    • Telephones: The Snom D345 is now supported
    • Telephones: The Yealink CP860 Conference phone is now supported
    • Update: It is now possible to separately download and install server updates
    • Update: It is now possible to view server updates without an update contract
    • Chat: The "instant messaging" permission is now used.

  • Improvements
    • Automatically refreshing the address book is no longer optional
    • The Snom telephone menu has been updated
    • The Openfire has been updated
    • The formatting of dialled numbers is now dependent on the country selected in the global line configuration (for example when dialling numbers within the USA, Australia, Poland, Spain etc.)
    • The retrieval of the CallerID via the module system has been improved
    • It is once again possible to auto-provision recently bought Openstage telephones
    • The display of the line status in the administration panel is now refreshed more frequently after adding or editing a line
    • The resolution of fax senders can now be configured via a database key
    • The codec G.722 has been added to the default profiles for supported telephones
    • It is no longer possible for the module "STARFACE Archivierung" to run while a backup is being created
    • The module "STARFACE Archivierung" now also offers the option to export data via sFTP
    • New Firmware: snom 360 (End-of-Life)
    • New Firmware: Yealink T41
    • New Firmware: Yealink T42
    • New Firmware: Yealink T46
    • New Firmware: Yealink T48
    • A new column for the called number has been added to the call lists
    • A new caller-ID scenario has been added for returning blind transfers
    • The user permission "Instant Messaging" is now set to "active" when updating to this or higher versions, so that chat continues to work
    • CCBS will now only perform the ringback when DND has been disabled
    • Snom 360 now activate DND on the server
    • System status: The support-log is now shown by default
    • System status: Notifications are now sorted by timestamp (newest first)
    • The text of the button to sign up for STARFACE Connect now reads "Get Information"
    • It is now possible to request the current server timezone via the UCI method getTimeZoneId()
    • The support log is now easier to read
    • The error message displayed when locked out of the WebUI by the traffic filter has been improved
    • The web interface now instantly displays new voicemail annoucements in the drop-downs
    • Yealink T4x-Series: The Navigation buttons now open the STARFACE telephone menu


Bugfixes:

  • Bugfixes
    • Fixed: Address book: The paging would break when viewing an address book sourced from an LDAP
    • Fixed: Altering a provider profile would not update all affected lines
    • Fixed: The called number was not included in the support log when a call to a group was picked up (grabbed)
    • Fixed: Interconnection Routing: the "delete" button would not delete rules when multiple entries were selected
    • Fixed: It was not possible to sign in when the password contained umlauts
    • Fixed: It was possible for the MWI counter to erroneously display numbers of voicemail messages above 1000
    • Fixed: It was possible for the module "STARFACE Archivierung" to also archive and delete custom voicemail announcements [Call#1043770]
    • Fixed: The iQueue call recording export would also included recordings from past days [Call#1043514]
    • Fixed: The selection box for windows share security settings was positioned too far to the left
    • Fixed: The backup protocol was not being correctly written [Call#1051996]
    • Fixed: The check-boxes regarding interconnection permissions were not being set correctly
    • Fixed: The routing priority settings for STARFACE Connect were not being correctly applied when the routing strategy "line" was selected [Call#1051936]
    • Fixed: The primary internal phone number was always logged as the called number for internal calls [Call#1039207]
    • Fixed: The order of the connected locations in the Interconnection tab was incorrect when sorted by "Status" and "External No."
    • Fixed: It was possible for a BLF function key to not change from grey to green when a group became available
    • Fixed: It was possible for BLF function keys to not perform the expected action when assigned to a Snom 370
    • Fixed: It was possible for a call to continue to include a doorline-URL after removing the doorline functionality from the calling phone
    • Fixed: Caller-ID settings were not always being applied on incoming external calls
    • Fixed: The Cepstral-voices for text-to-speech were incorrect [Call#1049050]
    • Fixed: It was possible for the check-boxes for group numbers to overwrite other settings in rare circumstances
    • Fixed: The DND-display on the Snom 360 did not work
    • Fixed: The DND-display on the Snom 370 did not work
    • Fixed: The password entry fields for various modules now correctly mask passwords
    • Fixed: The fallback-routing for interconnections was not always being correctly applied
    • Fixed: Some tooltips for method descriptions in the UCI 3.0 have been corrected
    • Fixed: Group numbers were not being correctly signalled after answering a call [Call#1047689]
    • Fixed: The call list entries for grabbed calls were incorrect [Call#1042833]
    • Fixed: The order of function keys in the automatically generated function key label PDF for Snom telephones was incorrect
    • Fixed: The call list entry for group calls in conjunction with the module "Gruppenanzeige" was incorrect [Call#1040090]
    • Fixed: It was not possible to add an iFMC device under certain circumstances [Call#1052359]
    • Fixed: The language of the iFMC-announcement when a group was called did not correspond to the user's language setting
    • Fixed: It was possible for internal faxes to not be displayed in the incoming fax list
    • Fixed: iQueue recordings were only being exported to an SMB share if the checkbox for sending iQueue reports was active
    • Fixed: It was possible for the module "IVR einstufig" to be incorrectly considered incompatible to the current STARFACE version [Call#1051497]
    • Fixed: The online help text for the module "Voicemailabfrage" was corrected
    • Fixed: LDAP: It was not possible to resolve names from entries formatted according to E.123
    • Fixed: The module "Mail2Fax" incorrectly parsed email addresses with case sensitivity activated [Call#1044214]
    • Fixed: It was not possible for system emails to be sent if the mail server rejected a TLS connection [Call#1053724]
    • Fixed: It was not possible for the module "Ansage vor Melden" to be activated after the module "Zeitgesteuerte Rufumleitung" [Call#1042021]
    • Fixed: The module "Ansage vor Melden" caused two contradictory CDR entries to be generated
    • Fixed: Modul "Gruppenspezifische Klingeltöne": The title of the tab "Ring Tones" has been corrected
    • Fixed: Modul Creator: The return value for GetSignalNumberForUser() contained the area code of the server and not the signalling number [Call#1050611]
    • Fixed: It was not possible for modules on interconnected locations to be called without using a location prefix [Call#1038753]
    • Fixed: It was possible for the connection to all SIP peers to be lost after updating to STARFACE 6.2 / the FunctionKeyManager was sometimes not being started on system boot [Call#1051356]
    • Fixed: It was possible for the external number of a conference participant to be not displayed in the call manager when the line prefix was not defined and the routing strategy "static" was selected
    • Fixed: Park&Orbit: It was possible for the signalled number of the caller to change when picking up the call from a park and orbit position
    • Fixed: Provider profile M-Net: Fixed a typo regarding the G-729 codec
    • Fixed: Removed a vulnerability in the Gigaset XML interface [Call#1048944]
    • Fixed: It was possible for the tomcat log in /var/log/tomcat6/catalina.out to write multiple empty lines to the log
    • Fixed: It was possible for Snom telephones to become deregistered after transferring keys if the provisioning security setting was deactivated
    • Fixed: It was possible for the System status to not display the CPU status
    • Fixed: System status: The system overview would load very slowly
    • Fixed: It was possible for a user to not be able to transfer a telephone call which was delivered via an attended transfer
    • Fixed: A typo in the logging of the module "Zeitgesteuerte Umleitung" was fixed [Call#1047178]
    • Fixed: A typo in the System-Email for call monitoring was fixed
    • Fixed: A typo in the notification after updating the server was fixed
    • Fixed: It was possible for transferred calls to generate incorrect call list entries
    • Fixed: It was possible for UCC-Premium licences to not be assigned to a user after importing a backup
    • Fixed: The UCI SoftPhoneNatType included the value "NAT = yes"
    • Fixed: The UCI-Function placeCallWithPhone did not use the passed Call-ID
    • Fixed: Calls to unavailable call-hunting groups were not being routed correctly [Call#1049618]
    • Fixed: The navigation keys on the Snom 760 were not working correctly while navigating the call lists
    • Fixed: It was possible to provoke a system crash while using the module function "TextToSpeech"
    • Fixed: The setting "nat=force_rport,comedia" is now used instead of "nat=yes"
    • Fixed: It was not possible for voicemail emails to be sent if the contact had multiple phone numbers in the address book [Call#1053687]
    • Fixed: It was possible for a user to no longer be able to be reached if a module instance that was assigned to the user as a number rule was deleted
    • Fixed: A register line was written to the sip.conf when the provider profile contained the setting "host=dynamic"
    • Fixed: Yealink EXP40: Provisioning "empty keys" prevented the provisioning of the device [Call#1032234]
    • Fixed: Yealink T2X: It was very rarely possible for key to be provisioned in the wrong order when using an expansion pad
    • Fixed: Yealink T49: A doorline feed was not displayed after answering the call

  • Closed Support Tickets
    • Closed Support Ticket: [5.8.2.4] Weiterleitung Gruppe mit Warteschlange funktioniert nicht [Call#1049942]
    • Closed Support Ticket: [6.0.0.2] Netzwerkprobleme bei Gigaset DE-Serie [Call#1027703]
    • Closed Support Ticket: [6.0.0.7] Nummern des deaktiviertem Moduls Chefsekretärin nicht mehr erreichbar [Call#1038614]
    • Closed Support Ticket: [6.0.2.11] Adressbuch: Extended Pperation bei LDAP-Abfrage [Call#1044945]
    • Closed Support Ticket: [6.0.2.11] Angezeigte Nummer bei externen Weiterleitungen anpassbar machen [Call#1037458]
    • Closed Support Ticket: [6.0.2.11] Anlagenverbund - Bestimmte Rufnummern seit Update nicht erreichbar [Call#1045564]
    • Closed Support Ticket: [6.0.2.11] Asterisk startet sporadisch neu [Call#1047934]
    • Closed Support Ticket: [6.0.2.11] Cloud: Probleme mit Telefonen [Call#1044054]
    • Closed Support Ticket: [6.0.2.11] Cloud: Verzögerung bei der Sprachübertragung [Call#1047584]
    • Closed Support Ticket: [6.0.2.11] Faxmanager hängt sich gelegentlich auf [Call#1048469]
    • Closed Support Ticket: [6.0.2.11] Gerät am internen S0 kann nicht ausgehend telefonieren [Call#1043738]
    • Closed Support Ticket: [6.0.2.11] iFMC wird nach zeitgesteuerter Umleitung nicht gerufen [Call#1044069]
    • Closed Support Ticket: [6.0.2.11] iQueue: gesonderte Betrachtung des DND-Status [Call#1044520]
    • Closed Support Ticket: [6.0.2.11] Keine Verbindung mit SIP-Provider [Call#1046253]
    • Closed Support Ticket: [6.0.2.11] Mailbox funktioniert nach Benutzerimport nicht [Call#1045154]
    • Closed Support Ticket: [6.0.2.11] Modul Klingeltöne (v84) funktioniert nicht [Call#1043812]
    • Closed Support Ticket: [6.0.2.11] MWI-Anzeige an Yealink T46G deaktivieren [Call#1044970]
    • Closed Support Ticket: [6.0.2.11] Rufnummernsignalisierung bei Anruf auf Gruppe und anschließendes Weitervermitteln [Call#1046582]
    • Closed Support Ticket: [6.0.2.11] Signalisierungstyp RFC3325 schickt falsche CLIP (B statt A) an iFMC [Call#1044079]
    • Closed Support Ticket: [6.1.0.0] Adressbuchsuche findet keine vollständigen Namen [Call#1047948]
    • Closed Support Ticket: [6.1.0.0] Anlage hängt sich sporadisch auf [Call#1050243]
    • Closed Support Ticket: [6.1.0.0] Auswertung der iQueue unpraktisch [Call#1048883]
    • Closed Support Ticket: [6.1.0.0] Bei externen Anrufen wird falsche Caller-ID übermittelt [Call#1052114]
    • Closed Support Ticket: [6.1.0.0] Benutzer in Gruppe inaktiv: keine E-Mail-Benachrichtigungen [Call#1049618]
    • Closed Support Ticket: [6.1.0.0] Faxversand nicht möglich [Call#: 1050251]
    • Closed Support Ticket: [6.1.0.0] iQueue Wartemusik startet nach Zwischenansagen neu [Call#1050531]
    • Closed Support Ticket: [6.1.0.0] Openstage-Telefone werden mit externer IP-provisioniert [Call#1055077]
    • Closed Support Ticket: [6.1.0.0] Probleme mit der CDR-Exportdatei [Call#1049263]
    • Closed Support Ticket: [6.1.0.0] Rückfrage funktioniert nicht nach IVR [Call#1048040]
    • Closed Support Ticket: [6.1.0.1] Anlage muss öfter neugestartet werden, da nicht erreichbar [Call#1051325]
    • Closed Support Ticket: [6.1.0.1] Anlegen mehrerer Leitungen mit gleichem Benutzername/Auth-User [Call#1049572]
    • Closed Support Ticket: [6.1.0.1] Ausgehende Telefonie nach Update nicht möglich [Call#1050052]
    • Closed Support Ticket: [6.1.0.1] E-Mail Benachrichtigungen werden an alle Benutzer versendet, bei denen dies eingestellt ist [Call#1050432]
    • Closed Support Ticket: [6.1.0.1] Extremer Festplattenspeicherverbrauch [Call#1052496]
    • Closed Support Ticket: [6.1.0.1] Fehler bei Click2Dial über iFMC mit Amtsholung [Call#1050181]
    • Closed Support Ticket: [6.1.0.1] Kein Picken von externen Gesprächen per BLF möglich [Call#1051303]
    • Closed Support Ticket: [6.1.0.1] Keine Kennwortänderung über die Weboberfläche möglich [Inhalt Call#: 1050765]
    • Closed Support Ticket: [6.1.0.1] Nicht angenommene ausgehende Anrufe werden nach 45 Sekunden beendet [Call#1050989]
    • Closed Support Ticket: [6.1.0.1] Ruflisten fehlerhaft [Call#1051628]
    • Closed Support Ticket: [6.1.0.1] Telefone provisionieren sich nicht mit hinterlegtem Firmenlogo mit Firmenlogo-Modul [Call#1050407]
    • Closed Support Ticket: [6.1] Gruppen ohne Klingelton [Call#1052015]
    • Closed Support Ticket: [6.1] UCI-Schnittstelle: die intern vergebene CallID ändert sich nach Beendigung des Gesprächs [Call#1051624]
    • Closed Support Ticket: [6.2.0.14 / v86] Modul "Memo an mich": Datumsformat und Dauer in Email nicht gemäß Konfiguration [Call#1052048]
    • Closed Support Ticket: [6.2.0.14] Adressbucheintrag lässt sich aus UCC Client heraus nicht anlegen [Call#1051978]
    • Closed Support Ticket: [6.2.0.14] Anlage zeigt sporadisch falsche Avatar-Bilder auf dem Telefon an [Call#1052833]
    • Closed Support Ticket: [6.2.0.14] Diversion Header für Colt in England [Call#1053762]
    • Closed Support Ticket: [6.2.0.14] Kein Freiton [Call#1053198]
    • Closed Support Ticket: [6.2.0.14] Unterschiedliches Verhalten im REST-Adressbuch [Call#1052556]
    • Closed Support Ticket: [6.2.0.14] Update auf 6.2.0.15 schlägt fehl [Call#1054037]
    • Closed Support Ticket: [6.2.0.15] Anmeldung sporadisch nicht möglich [Call#1054922]
    • Closed Support Ticket: [6.2.0.15] ISDN-Aussetzer / Ausfall nach Zuschalten von NTBAs [Call#1054299]
    • Closed Support Ticket: [allgemein] DynDNS bei "Verwendete Serveradresse" in Telefonprofilen nicht verfügbar [Call#1043706]
    • Closed Support Ticket: [IVR v54, 6.2.0.14] IVR einstufig ist nicht kompatibel zu Systemversion [Call#1052894] [Call#1052765] [Call#1051497]
    • Closed Support Ticket: Anlage booted nicht ohne USB-Stick: GRUB auf Installationsmedium installiert [Call#1052985]
    • Closed Support Ticket: Dropbox oauth2-App funktioniert nicht und gibt die Fehlermeldung aus: "frozen, pending review." [Call#1053135]




Earlier releases...