Probleme mit Starface Click2Dial

  • Und warum funktionieren dann die Links nicht?


    Hallo Manuel,


    den paar Zeilen log kann ich nicht viel entnehmen, außer dass die Telefonnummer leer ist:


    UccAPI.UccPhoneClient.DoPlaceCallEx | phone number: , phone: , source: IsFromUnknownSource


    Es wurde keine Telefonnummer übergeben.


    Überprüfe mal die Links, über die Du wählst.


    Getestet habe ich mit:



    <p>Test<br>
    <a href="callto:017612345678">Ruf an via callto link</a>
    <a href="tel:017612345678">Ruf an via tel link</a>
    <a href="tel:%2B4972112345678">+49 721 12345678</a>
    <a href="tel:+4972112345678">+49 721 12345678</a>
    <a href="callto://017612345678">Ruf an via callto link</a>
    <a href="tel://017612345678">Ruf an via tel link</a>
    <a href="tel://%2B4972112345678">+49 721 12345678</a>
    <a href="tel://+4972112345678">+49 721 12345678</a>

    </p>



    Gruß Wolfgang

  • Danke für deine Hilfe.
    Habe auch deine Links mal getestet.
    Leider funktionieren bei mir alle nicht.


    Hatte die Links sowohl über die PlaceCall.exe und über den StarfaceUcClient.exe versucht zu öffnen.
    Denke mal das die StarfaceUcClient.exe überflüssig war...


    Danke


    Grüße Manuel


    siehe Log.
    2016-10-13 09:32:27.1687 | 51 | TRACE | UccAPI.UccSnomD7Wrapper.m_refreshDeviceListTimer_E |
    2016-10-13 09:32:57.1688 | 19 | TRACE | UccAPI.UccSnomD7Wrapper.m_refreshDeviceListTimer_E |
    2016-10-13 09:33:27.1842 | 19 | TRACE | UccAPI.UccSnomD7Wrapper.m_refreshDeviceListTimer_E |
    2016-10-13 09:33:57.1843 | 51 | TRACE | UccAPI.UccSnomD7Wrapper.m_refreshDeviceListTimer_E |
    2016-10-13 09:34:27.1978 | 19 | TRACE | UccAPI.UccSnomD7Wrapper.m_refreshDeviceListTimer_E |
    2016-10-13 09:34:57.2083 | 19 | TRACE | UccAPI.UccSnomD7Wrapper.m_refreshDeviceListTimer_E |
    2016-10-13 09:35:27.2162 | 19 | TRACE | UccAPI.UccSnomD7Wrapper.m_refreshDeviceListTimer_E |
    2016-10-13 09:35:36.1307 | 45 | TRACE | UccAPI.UccServerConnection.IsUserAuthenticated | UCC API access requested: TEAM3\Goldschmidt
    2016-10-13 09:35:36.1307 | 45 | TRACE | UccAPI.UccServerConnection.IsUserAuthenticated | Authenticated access to WCF service -> allow.
    2016-10-13 09:35:36.1307 | 9 | TRACE | UccAPI.UccPhoneClient.DoPlaceCallEx | phone number: , phone: , source: IsFromUnknownSource
    2016-10-13 09:35:40.6755 | 35 | TRACE | UccAPI.UccServerConnection.IsUserAuthenticated | UCC API access requested: TEAM3\Goldschmidt
    2016-10-13 09:35:40.6755 | 35 | TRACE | UccAPI.UccServerConnection.IsUserAuthenticated | Authenticated access to WCF service -> allow.
    2016-10-13 09:35:40.6755 | 9 | TRACE | UccAPI.UccPhoneClient.DoPlaceCallEx | phone number: , phone: , source: IsFromUnknownSource
    2016-10-13 09:35:44.4743 | 35 | TRACE | UccAPI.UccServerConnection.IsUserAuthenticated | UCC API access requested: TEAM3\Goldschmidt
    2016-10-13 09:35:44.4743 | 35 | TRACE | UccAPI.UccServerConnection.IsUserAuthenticated | Authenticated access to WCF service -> allow.
    2016-10-13 09:35:44.4743 | 9 | TRACE | UccAPI.UccPhoneClient.DoPlaceCallEx | phone number: , phone: , source: IsFromUnknownSource
    2016-10-13 09:35:48.6615 | 35 | TRACE | UccAPI.UccServerConnection.IsUserAuthenticated | UCC API access requested: TEAM3\Goldschmidt
    2016-10-13 09:35:48.6615 | 35 | TRACE | UccAPI.UccServerConnection.IsUserAuthenticated | Authenticated access to WCF service -> allow.
    2016-10-13 09:35:48.6615 | 9 | TRACE | UccAPI.UccPhoneClient.DoPlaceCallEx | phone number: , phone: , source: IsFromUnknownSource
    2016-10-13 09:35:53.0704 | 42 | TRACE | UccAPI.UccServerConnection.IsUserAuthenticated | UCC API access requested: TEAM3\Goldschmidt
    2016-10-13 09:35:53.0704 | 42 | TRACE | UccAPI.UccServerConnection.IsUserAuthenticated | Authenticated access to WCF service -> allow.
    2016-10-13 09:35:53.0724 | 9 | TRACE | UccAPI.UccPhoneClient.DoPlaceCallEx | phone number: , phone: , source: IsFromUnknownSource
    2016-10-13 09:35:55.9066 | 42 | TRACE | UccAPI.UccServerConnection.IsUserAuthenticated | UCC API access requested: TEAM3\Goldschmidt
    2016-10-13 09:35:55.9066 | 42 | TRACE | UccAPI.UccServerConnection.IsUserAuthenticated | Authenticated access to WCF service -> allow.
    2016-10-13 09:35:55.9066 | 9 | TRACE | UccAPI.UccPhoneClient.DoPlaceCallEx | phone number: , phone: , source: IsFromUnknownSource
    2016-10-13 09:35:57.2174 | 22 | TRACE | UccAPI.UccSnomD7Wrapper.m_refreshDeviceListTimer_E |
    2016-10-13 09:35:59.4589 | 42 | TRACE | UccAPI.UccServerConnection.IsUserAuthenticated | UCC API access requested: TEAM3\Goldschmidt
    2016-10-13 09:35:59.4589 | 42 | TRACE | UccAPI.UccServerConnection.IsUserAuthenticated | Authenticated access to WCF service -> allow.
    2016-10-13 09:35:59.4589 | 9 | TRACE | UccAPI.UccPhoneClient.DoPlaceCallEx | phone number: , phone: , source: IsFromUnknownSource
    2016-10-13 09:36:03.2744 | 42 | TRACE | UccAPI.UccServerConnection.IsUserAuthenticated | UCC API access requested: TEAM3\Goldschmidt
    2016-10-13 09:36:03.2754 | 42 | TRACE | UccAPI.UccServerConnection.IsUserAuthenticated | Authenticated access to WCF service -> allow.
    2016-10-13 09:36:03.2754 | 9 | TRACE | UccAPI.UccPhoneClient.DoPlaceCallEx | phone number: , phone: , source: IsFromUnknownSource
    2016-10-13 09:36:14.1511 | 1 | INFO | UcClient.FormMain.WndProc | Received PopUp request WM -> pop up
    2016-10-13 09:36:14.1511 | 1 | TRACE | UcClient.FormMain.ShowClient |
    2016-10-13 09:36:14.1511 | 1 | TRACE | UcClient.FormMain.FormMain_SizeChanged | Hide client
    2016-10-13 09:36:18.7556 | 1 | TRACE | UcClient.FormMain.FormMain_SizeChanged | Hide client
    2016-10-13 09:36:18.7556 | 1 | TRACE | UcClient.FormMain.FormMain_SizeChanged | Hide client
    2016-10-13 09:36:21.8427 | 1 | INFO | UcClient.FormMain.WndProc | Received PopUp request WM -> pop up
    2016-10-13 09:36:21.8427 | 1 | TRACE | UcClient.FormMain.ShowClient |
    2016-10-13 09:36:21.8427 | 1 | TRACE | UcClient.FormMain.FormMain_SizeChanged | Hide client
    2016-10-13 09:36:27.2177 | 52 | TRACE | UccAPI.UccSnomD7Wrapper.m_refreshDeviceListTimer_E |
    2016-10-13 09:36:27.3388 | 1 | TRACE | UcClient.FormMain.FormMain_SizeChanged | Hide client
    2016-10-13 09:36:27.3388 | 1 | TRACE | UcClient.FormMain.FormMain_SizeChanged | Hide client
    2016-10-13 09:36:27.7931 | 1 | TRACE | UcClient.FormMain.TraceResourceUsage | GDI objects: 105, user objects: 202, handles: 1500, working set: 139964, private memory: 144760
    2016-10-13 09:36:27.8141 | 1 | TRACE | UcClient.FormMain.TriggerGarbageCollector | Released GDI objects: 0, user objects: 0, private memory: 0
    2016-10-13 09:36:27.8141 | 1 | TRACE | UcClient.FormMain.TraceResourceUsage | GDI objects: 105, user objects: 202, handles: 1445, working set: 140012, private memory: 144756
    2016-10-13 09:36:30.2675 | 1 | INFO | UcClient.FormMain.WndProc | Received PopUp request WM -> pop up
    2016-10-13 09:36:30.2675 | 1 | TRACE | UcClient.FormMain.ShowClient |
    2016-10-13 09:36:30.2675 | 1 | TRACE | UcClient.FormMain.FormMain_SizeChanged | Hide client
    2016-10-13 09:36:32.7301 | 52 | INFO | UccAPI.UccChatClient.UpdateChatHistoryFromServer |
    2016-10-13 09:36:32.7301 | 52 | TRACE | UccAPI.UccChatClient.UpdateChatHistoryFromServer | Update since last sync: 01.01.0001 00:00:00 Unspecified
    2016-10-13 09:36:32.7301 | 52 | TRACE | UccAPI.UccChatClient.RequestChatHistoryCollectionL | Start time: 01.01.0001 00:00:00, after: 0, request ID: YnJLi-590
    2016-10-13 09:36:32.7301 | 52 | TRACE | UccAPI.UccChatClient.RequestChatHistoryCollectionL | <iq type='get' id='YnJLi-590'>
    <list xmlns='urn:xmpp:archive' >
    <set xmlns='http://jabber.org/protocol/rsm'><max>30</max>
    </set>
    </list>
    </iq>

    2016-10-13 09:36:32.7461 | 43 | TRACE | UccAPI.UccChatClient.OnIqCollectionListRececived | YnJLi-590
    2016-10-13 09:36:32.7461 | 43 | TRACE | UccAPI.UccChatClient.OnIqCollectionListRececived | No elements received. Done.
    2016-10-13 09:36:34.9153 | 1 | INFO | UcClient.FormMain.WndProc | Received PopUp request WM -> pop up
    2016-10-13 09:36:34.9173 | 1 | TRACE | UcClient.FormMain.ShowClient |
    2016-10-13 09:36:38.1174 | 1 | INFO | UcClient.FormMain.WndProc | Received PopUp request WM -> pop up
    2016-10-13 09:36:38.1194 | 1 | TRACE | UcClient.FormMain.ShowClient |
    2016-10-13 09:36:40.5582 | 1 | INFO | UcClient.FormMain.WndProc | Received PopUp request WM -> pop up
    2016-10-13 09:36:40.5582 | 1 | TRACE | UcClient.FormMain.ShowClient |
    2016-10-13 09:36:43.1212 | 1 | INFO | UcClient.FormMain.WndProc | Received PopUp request WM -> pop up
    2016-10-13 09:36:43.1212 | 1 | TRACE | UcClient.FormMain.ShowClient |
    2016-10-13 09:36:45.8830 | 1 | INFO | UcClient.FormMain.WndProc | Received PopUp request WM -> pop up
    2016-10-13 09:36:45.8850 | 1 | TRACE | UcClient.FormMain.ShowClient |
    2016-10-13 09:36:57.2308 | 50 | TRACE | UccAPI.UccSnomD7Wrapper.m_refreshDeviceListTimer_E |


    Beste Grüße,


    Manuel

  • Wichtig ist, dass letztlich ausgeführt wird:



    "c:\Program Files\STARFACE\UC Client\StarfaceUcClient.exe"/PHONENUMBER="%1"


    Mein Firefox zeigt mir in dieser Konfiguration als Tooltip eine entsprechende Kommandozeile an.



    Gruß Wolfgang

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