Guten Tag,
hier haben seit ca 3 Wochen Probleme mit unserem Starface, das auf einmal aus heiterem Himmel die Gespräche abbrechen und ein internel fehler kommt. (Wir haben nichts geändert am System)
Nach einem Neustart der Anlage Funktioniert es dann wieder einwandfrei bis das Problem irgend wann wieder aufkommt.
Starface Build-Version: 6.4.1.11
Ein Ausschnitt des Logs von gestern und heute:
Code
[2017-02-03 13:40:06,053] [0193] ********* Call created *********
[2017-02-03 13:40:27,694] [0193] ********* Call finished *********
[2017-02-03 13:40:33,364] [0194] ********* Call created *********
[2017-02-03 13:40:57,673] [0194] ********* Call finished *********
[2017-02-03 13:42:53,348] [0185] Srx/g31-0x7f15f0004cf0 Hangup Cause: null
[2017-02-03 13:42:53,354] [0185] SIP/T022.snom360-00000038 Hangup Cause: null
[2017-02-03 13:42:53,374] [0185] ********* Call finished *********
[2017-02-03 13:42:53,379] [0186] SIP/T030.snom360-0000003a Hangup Cause: null
[2017-02-03 13:42:53,388] [0186] Srx/g31-0x7f158401b430 Hangup Cause: null
[2017-02-03 13:42:53,402] [0186] ********* Call finished *********
[2017-02-03 13:42:53,405] [0192] Srx/g31-0x7f15b0003b20 Hangup Cause: null
[2017-02-03 13:42:53,410] [0192] SIP/T015.snom360-00000041 Hangup Cause: null
[2017-02-03 13:42:53,417] [0192] ********* Call finished *********
[2017-02-03 13:46:00,488] [0195] ********* Call created *********
[2017-02-03 13:46:00,966] [0195] Routing call "xxxxxxx <125>" to number xxxxxxxx over service OutgoingService
[2017-02-03 13:46:00,986] [0195] Signalling on Line ISDN(1000)
[2017-02-03 13:46:00,987] [0195] CallerIdAll xxxxxxxx
[2017-02-03 13:46:00,987] [0195] CallerPres ALLOWED
[2017-02-03 13:46:01,120] [0195] Dial SIP/T022.snom360-00000000 to Srx/g31-0x7fe20c005b20
[2017-02-03 13:46:09,116] [0195] Srx/g31-0x7fe20c005b20 Channelstate is Down
[2017-02-03 13:46:09,117] [0195] Srx/g31-0x7fe20c005b20 Hangup Cause: Network out of order
[2017-02-03 13:46:11,176] [0195] SIP/T022.snom360-00000000 Hangup Cause: Network out of order
[2017-02-03 13:46:11,191] [0195] ********* Call finished *********
[2017-02-03 13:46:30,139] [0196] ********* Call created *********
[2017-02-03 13:46:30,601] [0196] Routing call "xxxxxxxx <121>" to number xxxxxxxx over service OutgoingService
[2017-02-03 13:46:30,614] [0196] Signalling on Line ISDN(1000)
[2017-02-03 13:46:30,614] [0196] CallerIdAll xxxxxxxx
[2017-02-03 13:46:30,614] [0196] CallerPres ALLOWED
[2017-02-03 13:46:30,783] [0196] Dial SIP/T037.snom720-00000001 to Srx/g31-0x7fe200007d10
[2017-02-03 13:46:38,787] [0196] Srx/g31-0x7fe200007d10 Channelstate is Down
[2017-02-03 13:46:38,788] [0196] Srx/g31-0x7fe200007d10 Hangup Cause: Network out of order
[2017-02-03 13:46:40,827] [0196] SIP/T037.snom720-00000001 Hangup Cause: Network out of order
[2017-02-03 13:46:40,839] [0196] ********* Call finished *********
[2017-02-03 13:48:54,714] [0197] ********* Call created *********
[2017-02-03 13:48:54,868] [0197] SIP/3131.snom760-00000002 Channelstate is Ringing
[2017-02-03 13:48:55,334] [0197] SIP/3131.snom760-00000002 Channelstate is Up
[2017-02-03 13:48:55,870] [0197] Routing call "click2dial: xxxxxxxx <xxxxxxxx >" to number xxxxxxxx over service OutgoingService
[2017-02-03 13:48:55,891] [0197] Signalling on Line ISDN(1000)
[2017-02-03 13:48:55,896] [0197] CallerIdAll xxxxxxxx
[2017-02-03 13:48:55,896] [0197] CallerPres ALLOWED
[2017-02-03 13:48:55,987] [0197] Dial SIP/3131.snom760-00000002 to Srx/g31-0x7fe1fc006210
[2017-02-03 13:49:03,991] [0197] Srx/g31-0x7fe1fc006210 Channelstate is Down
[2017-02-03 13:49:03,993] [0197] Srx/g31-0x7fe1fc006210 Hangup Cause: Network out of order
[2017-02-03 13:49:06,028] [0197] SIP/3131.snom760-00000002 Hangup Cause: Network out of order
[2017-02-03 13:49:06,036] [0197] ********* Call finished *********
[2017-02-03 13:52:57,401] [0198] ********* Call created *********
[2017-02-03 13:52:57,644] [0198] SIP/3222.WinClient-00000003 Channelstate is Up
[2017-02-03 13:52:58,145] [0198] Routing call "click2dial: xxxxxxxx <xxxxxxxx >" to number xxxxxxxx over service OutgoingService
[2017-02-03 13:52:58,158] [0198] Signalling on Line ISDN(1000)
[2017-02-03 13:52:58,158] [0198] CallerIdAll xxxxxxxx
[2017-02-03 13:52:58,158] [0198] CallerPres ALLOWED
[2017-02-03 13:52:58,228] [0198] Dial SIP/3222.WinClient-00000003 to Srx/g31-0x7fe1fc0070e0
[2017-02-03 13:53:08,387] [0198] Srx/g31-0x7fe1fc0070e0 Channelstate is Up
[2017-02-03 13:53:08,388] [0198] Srx/g31-0x7fe1fc0070e0 Link SIP/3222.WinClient-00000003
[2017-02-03 13:53:14,742] [0198] Srx/g31-0x7fe1fc0070e0 Unlink SIP/3222.WinClient-00000003
[2017-02-03 13:53:14,746] [0198] Srx/g31-0x7fe1fc0070e0 Hangup Cause: Normal Clearing
[2017-02-03 13:53:14,755] [0198] SIP/3222.WinClient-00000003 Hangup Cause: Normal Clearing
[2017-02-03 13:53:14,769] [0198] ********* Call finished *********
[2017-02-03 13:54:17,641] [0199] ********* Call created *********
[2017-02-03 13:54:18,109] [0199] Routing call "xxxxxxxx <125>" to number xxxxxxxx over service OutgoingService
[2017-02-03 13:54:18,120] [0199] Signalling on Line ISDN(1000)
[2017-02-03 13:54:18,120] [0199] CallerIdAll xxxxxxxx
[2017-02-03 13:54:18,120] [0199] CallerPres ALLOWED
[2017-02-03 13:54:18,265] [0199] Dial SIP/T022.snom360-00000004 to Srx/g31-0x7fe1b00cf880
[2017-02-03 13:54:22,720] [0199] Srx/g31-0x7fe1b00cf880 Channelstate is Ringing
[2017-02-03 13:54:54,428] [0199] SIP/T022.snom360-00000004 HangupRequestEvent
[2017-02-03 13:54:54,430] [0199] Srx/g31-0x7fe1b00cf880 Hangup Cause: null
[2017-02-03 13:54:54,441] [0199] SIP/T022.snom360-00000004 Hangup Cause: null
[2017-02-03 13:54:54,455] [0199] ********* Call finished *********
[2017-02-03 13:54:57,816] [0200] ********* Call created *********
[2017-02-03 13:54:58,361] [0200] Routing call "xxxxxxxx <121>" to number xxxxxxxx over service OutgoingService
[2017-02-03 13:54:58,378] [0200] Signalling on Line ISDN(1000)
[2017-02-03 13:54:58,378] [0200] CallerIdAll xxxxxxxx
[2017-02-03 13:54:58,378] [0200] CallerPres ALLOWED
[2017-02-03 13:54:58,460] [0200] Dial SIP/T037.snom720-00000005 to Srx/g31-0x7fe1f4074f50
[2017-02-03 13:55:06,460] [0200] Srx/g31-0x7fe1f4074f50 Channelstate is Down
[2017-02-03 13:55:06,463] [0200] Srx/g31-0x7fe1f4074f50 Hangup Cause: Network out of order
[2017-02-03 13:55:08,525] [0200] SIP/T037.snom720-00000005 Hangup Cause: Network out of order
[2017-02-03 13:55:08,539] [0200] ********* Call finished *********
[2017-02-03 13:55:59,407] Component shut down.
[2017-02-03 13:59:15,554] Component started.
Alles anzeigen
Ich hoffe Ihr könnt mir helfen.
Falls noch irgend welche Informationen Fehlen einfach fragen
Gruß
Patrick E.