We do not use area codes in Denmark. Is it possible to disable the Area Code check when setting up lines. Will it be OK as regards Starface functionality as a whole.
No Area Code for Denmark
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Zitat
Is it possible to disable the Area Code check when setting up lines
No, not yet. Maybe we can fix this issue in one of the next version...
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So it's not possible to get Starface to work in denmark?
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You could try to use the first half of your 8 digit subscriber number as "area code", this should get you going until the next release.
Best regards,
Martin -
Now I can recive calls but can not call out. I can call internal between my local phones.
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What are you trying to dial? Are you prefixing the call with "0" or "00"?
Best regards,
Martin -
I have 0 as prefix. Right now i'm testing with X-Lite software phone. Shall I dail 0,xxxxxxxx?
I'm right that the prefix is set in Configuration ->Lines-> prefix. Or?
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Okay, I see. The prefix you have configured is not required. If you configure a prefix all dialed numbers to the PSTN with 0 (i.e. 0004972112345678). This might be the issue here. You could also disable this prefix, STARFACE will then send all numbers to the PSTN that are not locally configured.
Best regards,
Martin -
Hi, I still have problems with outbound calls. I have tried to disable prefix but it's the same.
Just to make sure I done it right, where do I disable prefix?
Hope I/we can find a solution soon, because everything els are working super, but something missing when we can't call out.
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Hi there,
just an idea:
Did you assign the phone to a user? -
yes, i have assign the phone to a user and i can also receive calls.
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