beronet ISDN Gateway an Starface kein Rufnummern Anzeige

  • Hallo,

    ich möchte unsere Starface mit einem beronet ISDN Gateway in Betreib nehmen und habe das Problem das eingehend keine Nummern angezeigt werden.
    Wir haben 2 ISDN Anlagenanschlüsse und diese sollen über das Gateway an die Starface.

    Habe das Gatway anhand der Anleitung aus dem Wiki an der Starface angemeldet was soweit auch funktioniert - jedoch werden eingehend kein Rufnummern angezeigt

    Hier noch ein Auszug aus dem Log

    [2020-04-24 22:10:48,694] [0154] ********* Call created *********
    [2020-04-24 22:10:48,695] [0154] Starting call routing : SIP/beroNetisdn-000000aa|1587759048.207 dial number 98xxxx CallerId 0170xxxxxx <beroNetisdn>
    [2020-04-24 22:10:48,705] [0154] Incoming call from line ISDN dimsik(1009)
    [2020-04-24 22:10:48,706] [0154] Found extension on line ISDN dimsik(1009) 0049238298xxxx
    [2020-04-24 22:10:48,760] [0154] Routing call " <beroNetisdn>" to number 0049238298xxxx over service UserService
    [2020-04-24 22:10:48,760] [0154] CallLeg f520fb0b-55e0-45d5-a554-e667ab8ebb7a
    [2020-04-24 22:10:48,777] [0154] Sending push request: service=firebase&token=cbPD5wFY-iU%3AAPA91bGuDn4hjRb7TYKEw48PsE2HD7EheKD2WCTWl3SC76B6sv_nMTzKuLjXfMZ5R5jto4Qtt6c6Z3NX9M-yvbrdWziuW9KUaOaj6dWw5HHML4mqN28rL7yziKPIU19eUEKvoXmbcJc7&callid=50c6e544-9ad3-4b7d-8e8b-b080cba8e8ab
    [2020-04-24 22:10:48,808] [0154] Dial SIP/beroNetisdn-000000aa to SIP/1014.ylnkt46-000000ab
    [2020-04-24 22:10:48,918] [0154] SIP/1014.ylnkt46-000000ab Channelstate is Ringing
    [2020-04-24 22:10:48,952] [0154] Sending push request: service=firebase&token=cbPD5wFY-iU%3AAPA91bGuDn4hjRb7TYKEw48PsE2HD7EheKD2WCTWl3SC76B6sv_nMTzKuLjXfMZ5R5jto4Qtt6c6Z3NX9M-yvbrdWziuW9KUaOaj6dWw5HHML4mqN28rL7yziKPIU19eUEKvoXmbcJc7&callid=50c6e544-9ad3-4b7d-8e8b-b080cba8e8ab returns code 400
    [2020-04-24 22:10:48,952] [0154] Removing dial request
    [2020-04-24 22:10:52,271] [0154] SIP/beroNetisdn-000000aa HangupRequestEvent
    [2020-04-24 22:10:52,287] [0154] SIP/1014.ylnkt46-000000ab Hangup Cause: Normal Clearing
    [2020-04-24 22:10:52,299] [0154] Got dialstatus DialReturnCodes(hc=NO_ANSWER, ds=NOANSWER, cr=NOT_CONNECTED)
    [2020-04-24 22:10:52,300] [0154] SIP/beroNetisdn-000000aa Hangup Cause: null
    [2020-04-24 22:10:52,304] [0154] ********* Call finished *********

    Die Frage ist nun wo der Fehler zu suchen und zu beheben ist, im Gateway oder in der Starface

  • Hallo Dirk,

    willkommen im Forum! :) Zuerst einmal: Rufnummern in Logfile-Auszügen bitte immer unkenntlich machen bzw. verfälschen. Der Feind liest mit ;)

    Zu deinem Problem: Das Beronet Gateway sendet falsche Informationen im SIP Header. Die CallerID (FROM) wird nicht korrekt übergeben.

    Was dein Beronet macht:
    FROM: "017011111111" <beroNetisdn>

    Was es machen sollte:
    FROM: "egal" <004917011111111>

    Überprüf mal die CallerID Zuordnung in den SIP-Einstellungen des Beronet.

    Viele Grüße,

    Andreas Stein
    IT Fabrik Systemhaus GmbH & Co. KG

    STARFACE Excellence PLUS Partner

  • die Frage ist nur wo genau im Beronet Gateway muss was genau eingestellt werden damit sich die Geräte korrekt verstehen - habe leider keine Doku für das Gateway gefunden aus dem hervorgeht was welche Einstellunge bedeuten etc.

  • Danke für die Links zum Wiki, anhand der Anleitung hatte ich das schon eingerichtet.

    Das Problem bei der Sache ist das der Match Type auf From-User stand und im Dial Plan vom Gateway als From User Part: account_username ausgewählt war, demzufolge hat das Gateway der Starface den Usernamen als Rufnummer übergeben.

    Konnte das Problem aber so wie es aussieht lösen in dem ich folgende Einstellungen abweichend vom wiki angepasst habe, ob das schlußendlich der Weisheit letzter Schluß ist kann ich nicht sagen - aber es funktioniert erstmal

    Starface-SIP_Provider.JPG

    beronet-SIP.jpg

    beronet-dialplan-SIP-more.jpg

  • Hello,

    I test a Beronet Gateway with a French T2 (ISDN 30 Call) Orange
    Incoming calls (ISDN to SF) are OK but not outcoming (SF to ISDN).

    In the Beronet Log, I have error 28 : Adresse Incomplete
    In the SF Log, I have :
    [2020-05-02 18:31:15,629] INFO [AGI 6581-SIP/admin-00000bbd] CallRoutingTracking Starting call routing in new thread: SIP/admin-00000bbd|1588437075.9828->6581 CallerId CallerId [called=null, caller=CallerIdParticipant [firstname=+33671892129, lastname=, number=0033671892129, type=UNKNOWN, additionalParams={}], forwarder=null, moduleCall=false, externalPrefix=null, phoneCallerIdName=, phoneCallerIdNumber=, uciCallerIdName=, uciCallerIdNumber=]
    [2020-05-02 18:31:15,630] INFO [AGI 6581-SIP/admin-00000bbd] CallRoutingTracking Now routing PojoCall [callId=6ee3fe62-6472-46dd-a36a-3fad25d67b08, callType=MASTER, callerParticipationInfo=, calledParticipationInfo=, callState=NEW]
    [2020-05-02 18:31:15,630] INFO [AGI 6581-SIP/admin-00000bbd] RoutingLogic call leg: 95eefc34-8203-474e-8ca5-132ca010b07e extension: 54206581 service: UserService
    [2020-05-02 18:31:15,650] INFO [AGI 6581-SIP/admin-00000bbd] AsyncAgi exec (95eefc34-8203-474e-8ca5-132ca010b07e): of command EXEC Set CALLERID(name)="Yoann BEAUJEAN"
    [2020-05-02 18:31:16,732] INFO [AGI 6581-SIP/admin-00000bbd] AsyncAgi exec (95eefc34-8203-474e-8ca5-132ca010b07e): of command EXEC Set CALLERID(name)="Yoann BEAUJEAN"
    [2020-05-02 18:31:16,734] INFO [AGI 6581-SIP/admin-00000bbd] AsyncAgi exec (95eefc34-8203-474e-8ca5-132ca010b07e): of command EXEC SIPRemoveHeader "X-UCI_CALLID"
    [2020-05-02 18:31:16,734] INFO [AGI 6581-SIP/admin-00000bbd] AsyncAgi exec (95eefc34-8203-474e-8ca5-132ca010b07e): of command EXEC SIPAddHeader "X-UCI_CALLID:6ee3fe62-6472-46dd-a36a-3fad25d67b08"
    [2020-05-02 18:31:16,736] INFO [AGI 6581-SIP/admin-00000bbd] AsyncAgi exec (95eefc34-8203-474e-8ca5-132ca010b07e): of command EXEC Set CALLERID(name)="Yoann BEAUJEAN"
    [2020-05-02 18:31:16,736] INFO [AGI 6581-SIP/admin-00000bbd] AsyncAgi exec (95eefc34-8203-474e-8ca5-132ca010b07e): of command EXEC Set CALLERID(number)="0671892129"
    [2020-05-02 18:31:16,736] INFO [AGI 6581-SIP/admin-00000bbd] AsyncAgi 95eefc34-8203-474e-8ca5-132ca010b07e Dial SIP/1838.N870HS&SIP/B05.01&SIP/1060.WinClient,125,wWtT
    [2020-05-02 18:31:19,283] INFO [AGI 6581-SIP/admin-00000bbd] AsyncAgi execBlocking (95eefc34-8203-474e-8ca5-132ca010b07e): of command EXEC Dial "SIP/1838.N870HS&SIP/B05.01&SIP/1060.WinClient,125,wWtT" returned -1
    [2020-05-02 18:31:19,284] INFO [AGI 6581-SIP/admin-00000bbd] AsyncAgi getChannelVariable (95eefc34-8203-474e-8ca5-132ca010b07e): HANGUPCAUSE -> null
    [2020-05-02 18:31:25,496] INFO [AGI **1*+33254444550-SIP/1060.WinClient-00000bc1] CallRoutingTracking Starting call routing in new thread: SIP/1060.WinClient-00000bc1|1588437084.9832->**1*+33254444550 CallerId CallerId [called=null, caller=CallerIdParticipant [firstname=click2dial: **1*+33254444550, lastname=, number=**1*+33254444550, type=UNKNOWN, additionalParams={}], forwarder=null, moduleCall=false, externalPrefix=null, phoneCallerIdName=, phoneCallerIdNumber=, uciCallerIdName=, uciCallerIdNumber=]
    [2020-05-02 18:31:25,496] INFO [AGI **1*+33254444550-SIP/1060.WinClient-00000bc1] AsyncAgi exec (db25816c-3f0c-4991-9b73-2544457d870d): of command EXEC SIPRemoveHeader "X-UCI_ORIGINATE"
    [2020-05-02 18:31:25,496] INFO [AGI **1*+33254444550-SIP/1060.WinClient-00000bc1] CallRoutingTracking Now routing PojoCall [callId=a3a0f4ae-8a42-440e-86b7-64a83ecc2908, callType=MASTER, callerParticipationInfo=, calledParticipationInfo=, callState=UP]
    [2020-05-02 18:31:25,497] INFO [AGI **1*+33254444550-SIP/1060.WinClient-00000bc1] RoutingLogic call leg: db25816c-3f0c-4991-9b73-2544457d870d extension: 54444550 service: de.starface.ch.routing.service.account.OutgoingService@786bb73c
    [2020-05-02 18:31:25,497] INFO [AGI **1*+33254444550-SIP/1060.WinClient-00000bc1] AsyncAgi exec (db25816c-3f0c-4991-9b73-2544457d870d): of command EXEC Set CALLERID(name)="Yoann BEAUJEAN"
    [2020-05-02 18:31:25,498] INFO [AGI **1*+33254444550-SIP/1060.WinClient-00000bc1] AsyncAgi exec (db25816c-3f0c-4991-9b73-2544457d870d): of command EXEC SIPRemoveHeader "X-UCI_CALLID"
    [2020-05-02 18:31:26,433] INFO [AGI **1*+33254444550-SIP/1060.WinClient-00000bc1] AsyncAgi exec (db25816c-3f0c-4991-9b73-2544457d870d): of command EXEC Progress
    [2020-05-02 18:31:26,433] INFO [AGI **1*+33254444550-SIP/1060.WinClient-00000bc1] AsyncAgi exec (db25816c-3f0c-4991-9b73-2544457d870d): of command EXEC SIPRemoveHeader "privacy"
    [2020-05-02 18:31:26,433] INFO [AGI **1*+33254444550-SIP/1060.WinClient-00000bc1] AsyncAgi exec (db25816c-3f0c-4991-9b73-2544457d870d): of command EXEC SIPRemoveHeader "P-Preferred-Identity"
    [2020-05-02 18:31:26,433] INFO [AGI **1*+33254444550-SIP/1060.WinClient-00000bc1] AsyncAgi exec (db25816c-3f0c-4991-9b73-2544457d870d): of command EXEC SIPRemoveHeader "P-Asserted-Identity"
    [2020-05-02 18:31:26,433] INFO [AGI **1*+33254444550-SIP/1060.WinClient-00000bc1] AsyncAgi exec (db25816c-3f0c-4991-9b73-2544457d870d): of command EXEC SIPRemoveHeader "privacy"
    [2020-05-02 18:31:26,433] INFO [AGI **1*+33254444550-SIP/1060.WinClient-00000bc1] AsyncAgi exec (db25816c-3f0c-4991-9b73-2544457d870d): of command EXEC SIPAddHeader "privacy:id"
    [2020-05-02 18:31:26,434] INFO [AGI **1*+33254444550-SIP/1060.WinClient-00000bc1] AsyncAgi exec (db25816c-3f0c-4991-9b73-2544457d870d): of command EXEC Set "CALLERID(all)=Yoann BEAUJEAN <0>"
    [2020-05-02 18:31:26,434] INFO [AGI **1*+33254444550-SIP/1060.WinClient-00000bc1] AsyncAgi exec (db25816c-3f0c-4991-9b73-2544457d870d): of command EXEC SIPRemoveHeader "P-Asserted-Identity"
    [2020-05-02 18:31:26,434] INFO [AGI **1*+33254444550-SIP/1060.WinClient-00000bc1] AsyncAgi exec (db25816c-3f0c-4991-9b73-2544457d870d): of command EXEC SIPAddHeader "P-Asserted-Identity:"anonymous" <sip:0254206581@starface.de>"
    [2020-05-02 18:31:26,434] INFO [AGI **1*+33254444550-SIP/1060.WinClient-00000bc1] AsyncAgi exec (db25816c-3f0c-4991-9b73-2544457d870d): of command EXEC Set CONNECTEDLINE(num,i)="0254444550"
    [2020-05-02 18:31:26,434] INFO [AGI **1*+33254444550-SIP/1060.WinClient-00000bc1] AsyncAgi exec (db25816c-3f0c-4991-9b73-2544457d870d): of command EXEC Set CONNECTEDLINE(num-pres,i)=allowed
    [2020-05-02 18:31:26,434] INFO [AGI **1*+33254444550-SIP/1060.WinClient-00000bc1] AsyncAgi exec (db25816c-3f0c-4991-9b73-2544457d870d): of command EXEC Set CONNECTEDLINE(name,i)="0254444550"
    [2020-05-02 18:31:26,434] INFO [AGI **1*+33254444550-SIP/1060.WinClient-00000bc1] AsyncAgi exec (db25816c-3f0c-4991-9b73-2544457d870d): of command EXEC Set CONNECTEDLINE(name-pres)=allowed
    [2020-05-02 18:31:26,437] INFO [AGI **1*+33254444550-SIP/1060.WinClient-00000bc1] AsyncAgi exec (db25816c-3f0c-4991-9b73-2544457d870d): of command EXEC NoOp "Dialing Line lineId=1805 lineName=BERONET-1" returned 0
    [2020-05-02 18:31:27,477] INFO [AGI **1*+33254444550-SIP/1060.WinClient-00000bc1] AsyncAgi execBlocking (db25816c-3f0c-4991-9b73-2544457d870d): of command EXEC Dial "SIP/admin/0033254444550,125,wWtT" returned 0
    [2020-05-02 18:31:27,479] INFO [AGI **1*+33254444550-SIP/1060.WinClient-00000bc1] AsyncAgi getChannelVariable (db25816c-3f0c-4991-9b73-2544457d870d): HANGUPCAUSE -> 28


    I install Beronet with the SF Guide in the Wiki.
    All parameters are OK, copy from the SF Wiki.

    Could you Help me ?
    Thanks

  • Hi,

    Your Starface logs the same hangup cause (28) -> last line of your log. You should check the dialplan in your beronet, seems like your ISDN PRI requires a different number format than documented in the Starface KB.

    Viele Grüße,

    Andreas Stein
    IT Fabrik Systemhaus GmbH & Co. KG

    STARFACE Excellence PLUS Partner

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